Payments Alliances Manager

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose 

As our Global Payments Alliances Manager (US/UE/LATAM), you will own the strategy and execution of our most critical partnerships across payment rails, banking partners, USD ramps, and cross-border infrastructure, with a focus on the US and EU ecosystem, while operating across LATAM corridors.

This role is highly cross-functional and execution-driven: you will lead RFPs, negotiate commercial terms and SLAs, drive partner integrations, and ensure measurable impact on cost, reliability, scalability, and growth.

You’ll work closely with Product, Engineering, Ops, Treasury, Compliance, Fraud, Legal, and senior leadership — and you’ll be expected to operate like a builder: strong judgment, clear prioritization, and high ownership.

Reports To

Strategic Alliances Director 

Who You Are 

• Experience across the US, EU, and LATAM payments and financial ecosystem. 
• Strong end-to-end ownership, from inception to delivery.
• Strong strategic thinking and business planning skills.
• Excellent negotiation skills (pricing, SLAs, incentives, commercial terms).
• Proven ability to present and influence leadership and key stakeholders.
• Strong prioritization in fast-paced environments.
• Strong relationship-building and stakeholder management skills.
• Fluent English (written and spoken).
• Deep expertise with US/global payments providers (e.g., Bridge, BVNK, and similar) is a plus.

What You Will Do 

1. Own strategic partnerships end-to-end:

• Identify, evaluate, and close strategic providers that strengthen Bitso’s global payments stack (US/EU/LATAM).
• Develop long-term partner roadmaps aligned with Bitso’s strategic priorities. 

2. Lead commercial negotiations and SLAs:

• Negotiate pricing, fee structures, rebates, incentives, and volume tiers.
• Secure operational SLAs (settlement times, success rates, uptime, support) and establish escalation paths.

3. Run RFPs and vendor selection

• Own the end-to-end RFP lifecycle: requirements, scorecards, diligence, selection, and decision memos.
• Drive structured vendor comparisons across cost, risk, scalability, compliance, and integration complexity.
• Coordinate with Procurement and internal stakeholders to ensure fast, high-quality decision making.

4. Drive execution across Product, Engineering, and Ops

• Work with Product/Engineering to define integration scope, sequencing, and launch readiness.
• Partner with Ops teams to ensure smooth day-to-day performance, incident response, and continuous improvement.

5. Improve unit economics and operational efficiency

• Own key initiatives that improve cost to move money, time to settle, and reliability.
• Build and monitor performance dashboards and KPIs to ensure partnerships deliver results (not just contracts).

6. Represent Bitso externally

• Serve as a senior representative of Bitso in partner conversations, industry events, and strategic forums.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

#LI-Remote 

Who We Are

With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

When we hire people for our team, we specifically test for the following traits in addition to our cultural values:

• Mission-Driven: We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges

• High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility.

• Exceptional Hard Skills